You May be Eligible for a FREE Amplified Phone!
Texas residents with a hearing loss are eligible for a free amplified phone through the Specialized Telecommunications Assistance Program (STAP). If you believe you have a hearing loss, visit one of our locations for a FREE screening. Qualifying individuals will be provided with an application for an amplified phone, and we will mail in the application for you. In about six weeks, the state of Texas will send you a voucher in the mail for your phone. Bring in your voucher and you can pick out the phone that best fits your needs. A person with a hearing loss is eligible for a free amplified phone every five years. Only one is allowed per household.
Frequently Asked Questions
Who is Eligible for a Free Amplified Phone?
The STAP (Special Telecommunications Assistance Program) program is available to Texas residents who have a certain amount of hearing loss.
How Do I Find Out if I am Eligible?
We need a copy of a recent hearing test. If you haven’t had your hearing tested recently, we can screen your hearing in our offices for Free to see if you qualify.
Who Pays for the Amplified Phones?
The STAP program, part of the Texas Department of Assistive and Rehabilitative Services, is funded by taxes assessed on people’s telephone service. A portion of these taxes is used to fund the STAP program and pays for the amplified telephones.
Do I have a Choice of Phones?
At Hearing Aid Express you do. We have corded and cordless phones. Some are designed for use with Caller ID while others are not. We even have Bluetooth neck loops designed to work with compatible cell phones.
When Do I Get My Phone?
Once the STAP program receives and processes your application, they will mail a voucher to you. When you get your voucher, call us or bring it in to one of our locations. We will exchange your signed voucher for a Free Amplified Phone.
What Should I Do Next?
Call or come in to one of our stores. Be sure to bring proof of Texas residency with your current address on it (such as your driver’s license or a utility bill). We will help you fill out the STAP application and mail it in for you.