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Reviews

Hearing Aid Express Dallas
4.8
Based on 29 reviews
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Hearing Aid Express Georgetown
4.3
Based on 10 reviews
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Hearing Aid Express Austin
4.7
Based on 23 reviews
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Hearing Aid Express Mesquite
4.6
Based on 9 reviews
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Hearing Aid Express Plano
4.4
Based on 8 reviews
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Hearing Aid Express Bellaire
4.4
Based on 21 reviews
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Hearing Aid Express Conroe
5.0
Based on 46 reviews
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Hearing Aid Express Kingwood
5.0
Based on 8 reviews
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Hearing Aid Express Pasadena
4.2
Based on 5 reviews
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Hearing Aid Express Sugar Land
4.7
Based on 11 reviews
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Hearing Aid Express Spring
4.9
Based on 53 reviews
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Maria Balderas
Maria Balderas
18:26 01 Apr 21
Always very kind people and patient
Becky Baxter
Becky Baxter
19:48 23 Feb 21
Was in and out quick. Got my devices cleaned and adjusted. The audiologist was very knowledgeable and helpful
HJ Dental
HJ Dental
14:19 27 Aug 18
I have been going to Hearing Aid Express on Marsh Lane in Dallas for at least 25 years. I love the staff and especially Vicki Ford West. They are like and treat me like a family member. Vicki is very professional and educates me on the latest technology in the hearing aid world. This is very important to me since my career deals with the public on a daily basis. I have had to wear hearing aids since I was 30 years old. I am now approaching 70 years and have had the best years of my life hearing through Hearing Aid Express!!! Terry Neeley
Jim Thompson
Jim Thompson
22:42 26 Apr 18
I've been a hearing air wearer for over 30 years. I've also been a loyal (well almost loyal) Hearing Aid Express customer for most of those 30 years. I've tried a couple of other places over the years thinking I could 'beat the price' or get a 'better deal' but I always go back to HAE. They have treated me great. I can't express how happy I am with them. I now go to the Marsh Lane store in Dallas and I work with Vicki. She's the best ever to work with. I'll never go to another specialist again. Treats me great, provides excellent service, and is always upbeat and understanding. If you're looking for a real Hearing Aid Professional, call Vicki at Hearing Aid Express on Marsh Lane in Dallas. No kidding - she's the best.
Mark Chambers
Mark Chambers
10:23 30 Oct 16
I have been seeing these folks for more than 10 years and they treat me like family. Very skillful in correcting hearing problems. Also very patient in tweaking to get the sounds just right.I have been to other places and recommend Hearing Aid Express in Dallas, hand's down. Great people.
W
W
22:21 29 Apr 21
Very friendly and professional. I would recommend them for your hearing problems
Craig Cowgill
Craig Cowgill
14:37 14 Oct 20
Very happy with the good job of replacing my hearing aids, I was in good hands.I would not go anywhere else.
Cynthia Miles
Cynthia Miles
19:04 19 Feb 20
The 2 ladies Mary Ann and Samantha that run this place are Awesome! They're very friendly and go out of their way to assist you in whatever needs you may have.The office is clean and colorful. Nice environment.Very professional establishment. I like it!
Jim Roundtree
Jim Roundtree
12:29 02 Aug 19
1st time for hearing aids. My hearing evaluation was very thorough and it was determined that my hearing loss was significant enough to warrant hearing aids. I have since purchased hearing aids and have had them about 6 weeks. It does take a while to get use to wearing them. I have been back for one adjustment and I am happy with the result.
bill .1942
bill .1942
18:54 07 Oct 16
Amazing organization and staff, Mysti and Maryann. The level of knowledge and concern is heartwarming. I have a bad habit of just walking in without calling first. I am always welcomed as a valued guest. Every question is carefully answered and explained. My hearing aids are re-programmed when needed and are kept adjusted to fit my hearing needs. I am very pleased with Hearing Aid Express and with the Georgetown location. I highly recommend them to anyone who wants to hear better.
Carl Nall
Carl Nall
03:01 23 Jul 22
Always great customer service here! Excellent service after the sale. Highly recommended.
Marsha Brown
Marsha Brown
21:27 11 Jul 22
I have been a client for four years and have been more than satisfied. Kory and Andie even made a home visit when I had no way to get to the office after back surgery.They fixed my heating aids and even brought them back the same day! They are better than the audiologists that I previously saw at a doctor’s office!
Jennifer LaTorre
Jennifer LaTorre
23:19 06 Apr 22
Traveling from out of town and the owner repaired one of my hearing aids and cleaned the other very graciously and at no cost. Excellent service and very friendly. Highly recommend!
Fred Wells
Fred Wells
01:28 16 Jan 22
I have worn hearing aids for years and I have been through many providers. Hearing Aid Express is top notch when it comes to friendly, professional service. Andi at the front desk is easy to talk to and very helpful ... coffee or water have been offered to me every visit. Kory took time to understand my situation and get me into the appropriate hearing aids (Resound) and I am very satisfied. I have had one follow up visit and it was a pleasant experience. As a long time hearing aid wearer I recommend Hearing Aid Express.
William Mehus
William Mehus
13:37 07 Jan 22
I am very pleased with Kory and Andie. They are extremely professional, courteous, conscientious and take the time required to resolve any issues I have. I Highly recommend.
Natasha Welch
Natasha Welch
21:19 31 Dec 21
My husband's hearing aids where no working properly do to the that they are 10yrs old and needed to be cleaned. Unfortunately the hearing has since stopped but they help us with reasources to try and get him know ones. This is the most help anyone has given us in years and things they did to help was so appreciated. Hopefully we will be able to work something out for new hearing aids for him but thanks you so much. I would recommend.
Bill Brandes
Bill Brandes
14:40 01 Oct 21
I've been coming to see Kory at Hearing Aid Express for years. From the very start he and his office have been extremely helpful and given me that "extra mile" of great service. I would recommend Kory and his office in Austin Texas to anyone with hearing loss issues. Friendly, courteous and professional.Thanks Kory for everything.Bill Brandes
Wayne Blackshear
Wayne Blackshear
19:11 21 Aug 21
Wonderful experience and thank you so much for helping me especially to Jennifer.
Jana Thompson
Jana Thompson
22:41 19 Oct 16
Hearing Aid Express took excellent care of my mother's hearing aids for over 4 years. Dr. Porter was always very kind, caring, and patient with my mother, who had the beginning stages of dementia. Sometimes it was very challenging, but Dr. Porter handled it better than I did! I can only give the highest recommendation for this office.
Marvin Elke
Marvin Elke
14:15 13 Oct 16
Very comprehensive hearing test. The hearing aid devices work very well. I went back a couple of times. Once to have volume increased, which I was told is normal for first time wear, and once to have them tuned to hear higher notes better. These can be customized to increase sensitivity to various sounds that you may not be able to understand without devices.
Michael Beckman
Michael Beckman
19:49 11 Oct 16
Unfortunately, I have been wearing hearing aids for 27 years. Fortunately, my first experience was with Hearing Aid Express and to this day, I remain a loyal, committed customer. Hearing Aid Express personnel educated me, helped me through the early stages of self consciousness and have never failed to stand behind their product. I have done business with several Hearing Aid Express locations with the same result. Over the years I have spoken with many hearing aid wearers who "fight" their hearing aids daily because their supplier was more interested in the sale than their customers understanding how to wear hearing aids successfully. Dr. Erika Porter, at the Mesquite location, keeps me up to date with the latest technology, is always available for questions or concerns and has helped me achieve my highest quality level of hearing in the past 27 years. As you can tell, I love these guys!!
Bill Robinson
Bill Robinson
18:29 05 Jun 21
Is is fine. Only problem was created by Bill's medical hospital visits issues. Will make appointment as soon as we can.
Jung Chang
Jung Chang
18:55 29 Mar 21
They are professional, considerate, and polite. Product &service are great!
Sierra O'Hara
Sierra O'Hara
18:46 16 Mar 21
They are very nice people. My husband has used this place to lease his hearing aids for years.
Angel Alfaro
Angel Alfaro
15:55 03 Feb 20
Customer service and technicians are great
Ken. Van Lowe
Ken. Van Lowe
23:29 13 Aug 21
Good service as usual
Jimmy Wingard
Jimmy Wingard
14:57 24 Jun 21
Always takes good care of us.
LJ Lazaro
LJ Lazaro
23:16 30 Dec 20
Staff was very nice and helpful
GOLDSPACEVIDEO
GOLDSPACEVIDEO
14:09 20 Sep 19
Very nice people and strong professionals. High customer service. I will recommend.
Robert Mueller
Robert Mueller
12:56 11 Apr 19
I've been going here ever since I knew I needed hearing aids. Got my sister and mother to go as well. They are truly incredible people to deal with, especially Gloria, the receptionist!
Robert Henderson
Robert Henderson
19:30 25 Oct 18
I recently purchased a pair of Resound hearing aids from Brad Vestal at Hearing Aid Express (Bellaire). These are so superior to my first set (another brand) and the help and support I've received from Brad and his team far exceeds what I experienced at the other vendor.Highly Recommended!!
Lori Byrnes
Lori Byrnes
18:11 07 Jan 22
Everyone at this location is extremely helpful and friendly.
Fred Mead
Fred Mead
20:41 23 Mar 21
Was just there this afternoon 3/23/ 21! Been having trouble with my right aid, no hearing help. Tried the same aid in other ear and I could hear it, that told me problem was not the Resound AIDS I have used for 11 years. To me, this time was built up in ear canal and might have been helped along with the ear “cup” on the end of the plastic line inserting in my ear. The aids came originally with “cups” that had small holes in the outer ring of the cup shape which to me, allowed air to flow and equalize with the outside air and not block my ear canal. Well it took some talking, showing and trying to describe my version with what the young attendants were familiar with but in the end, their digging thru old repair items they came up with proper replacements for the ear piece of my 11 yr old Aids, working fine now. Thanks HA Express!
Elsie Moore
Elsie Moore
02:33 11 Nov 16
I was very impressed with Jennifer when I went in to see if my hearing aides needed adjusted, she said I need to have a mold made of my ear canal in order to get a custom fit. She really seemed to know exactly what my problems were, and she explained how my aides have a lot of accessories that are compatible to help make them better, very excited to hopefully be getting some use out of them after having them a year. Will update later after I have seen her a few more times.
Chemical Blaze
Chemical Blaze
01:52 09 Nov 16
We were researching hearing aids for my wife and Jen was a godsend! She was very patient, answered all our questions and did not let "the sale" get in her way of educating us and providing reasonable options. She is a rare find in this day of disposable customer service. Jen is an asset to Hearing Aid Express!!! Good Job Jen!!!
Elizabeth M
Elizabeth M
14:41 05 Nov 16
My mom had a tough time accepting the fact that she needed hearing aids and was concerned with others seeing her wearing them. Jen not only was able to show her how much the aids would help but also helped her to find a pair that was barely visible. Jen was so warm and caring that now my mom talks about how much better she can hear and refers her friends to Jen. Thank you, Jen!
Maureen Schuster
Maureen Schuster
15:08 22 Jul 21
Great people. Explained everthing
Bridget D
Bridget D
19:24 04 Dec 20
Thanks Nice Place Very Clean And I Can 👂 Hear Thanks
Richard Inglis
Richard Inglis
02:32 02 Nov 20
I got a pair of hearing aids there they did what they were supposed to do amplify sound amplify sounds I did not want to hear. My wife is in the process ordering a set of hearing aids herself we'll see. I gave them five stars because they try real hard to make things work like they're supposed to and they are very friendly and very courteous.
William Bruce
William Bruce
14:50 08 Oct 16
I have been a customer at Hearing Aid Express for 2 years. Service has been excellent. Initial purchase price of hearing aids was much less expensive than other providers. Followup service has been free of charge. Jason McNeely has been exceptionally helpful in making minor adjustments to ensure an optimum hearing experience. I have been very pleased with the service received and would gladly recommend them.
Steve Crawford
Steve Crawford
18:35 06 Oct 16
We have been extremely satisfied with the service attitude and professionalism of Jason and the staff at Hearing Aid Express. Jason is always willing to assist with whatever we need. He is one in a million.
Mary Turner
Mary Turner
23:43 25 May 16
Want to thank Jason at Hearing Aid Express! What a pleasant young man and super customer service!
MOFH
MOFH
13:07 20 Jun 21
My Dad has used this location for 3 years. He has been happy with their service. He has always been treated with courtesy & respect. On his 1st visit, the receptionist told him how to apply for a phone for hearing impaired. In November of 2020, Dad's hearing aid was lost during a hospital stay due to Covid. We called the shop & they quickly ordered him a new one with his insurance policy.
Candelario Requenes
Candelario Requenes
14:11 27 Jul 19
Nice people TKS
star1701gazer
star1701gazer
20:16 11 Jun 19
Shellie Pennell
Shellie Pennell
06:29 28 Apr 18
Great ppl help u hear better. Nice atmosphere. Ty HAE!
Nicole Good
Nicole Good
22:07 30 Jul 22
Lauren, Rina, and Jamie are the reasons i love heading aid express sugarland.
Julie Salas
Julie Salas
02:54 09 Feb 20
Awesome customer service!!top notch, I can hear again. Love them!!very professional!!
calvin yep
calvin yep
16:01 24 Sep 18
Professional service and getting it done right! Cindy and Laurel ALWAYS took the extra time to take care of our needs. Love the service and their want to do it right.
Sam Campbell
Sam Campbell
05:59 25 Mar 18
Laurel and Cindy are very helpful and patient with elderly parent.
Jack Myers
Jack Myers
02:44 13 Feb 17
Absolutely great. A customer for 10 years and will not change. The Sugar Land location is the main reason I stay with Hearing Aid Express. KUDOS to Laura & Cindy
Kevin Ford
Kevin Ford
19:06 06 Oct 16
Just a quick note on my ReSound Linx2 9's hearing aids recently purchased from Hearing Aid Express in Sugar Land, TX. With the exception of having to reconnect the Bluetooth initially with my IPhone (no big deal) they have performed really great after two months.I was able to put them through the paces of three hard hours of hot, sweating, gym workouts and I was totally impressed how much improved my hearing was in that noisy environment. Most of all they are not nearly as intrusive as the various hearing aids I’ve had over the years, in that I don’t really notice I have them on. That’s a really big deal for all of us folks wearing hearing aids.Cindy and the staff at the Hearing Aid Express Sugar Land location really went the extra mile to make sure my new aids were setup and dialed-in to give me the best performance. Being a very active person in the gym and doing 100+ mile cycling events, it was important to have the best settings for a wide range of environments and I really appreciate the extra attention they took in taking care of my hearing. Five+ Stars!
Matt Churches
Matt Churches
20:14 27 Jun 22
Best experience I have ever had! Jeanne has really put in the time to make sure I am having the best hearing experience I could possibly have!
Nina Webster
Nina Webster
23:05 27 Jan 22
Went to get my daughter's hearing test done. Jeanne was not only professional she was also very understanding towards our situation. Great work. Definitely recommended
Gloria Bryant
Gloria Bryant
06:06 05 Aug 21
Jeanne, thank you for being so personable and caring. Thank you for selling me the best and most appropriate hearing aids for my needs. Thank you for not selling me something I didn't need. You are amazing at what you do and I am so blessed to have crossed paths with you! I didn't realize what I wasn't hearing until you helped me hear the rain again!. "We" absolutely and highly recommend you to everyone, everywhere. See you soon!
Kathy Fitch
Kathy Fitch
20:21 10 Jul 21
Jeanie is wonderful and very knowledgeable! We are always in and out quickly and she is awesome with my 93 year old Dad.
Nolan Conley (My Sensual Gift)
Nolan Conley (My Sensual Gift)
03:20 27 May 21
I went to Hearing Aid Express today and was pleased and delighted with the service I received. The audio doctor was very knowledgeable about my hearing problems and let me know the correct course of action to correct it.Highly recommended! You won't go wrong here!
KC
KC
14:47 21 Mar 21
This is absolutely the best place ever. My sweetest friend, Jeanne, goes out of her way to help me with anything I need. She has completely changed how I "hear" life! Thank you Jeanne from the bottom of my heart. I love you. Always! KC
Luis Gonzalez
Luis Gonzalez
20:24 31 Mar 17
Very happy with my experience here! Jeanne was a pleasure to work with and very patient and helpful. The staff was very friendly. I needed to have my hearing aids reprogrammed and could not seem to find a place to do so. Luckily I came across Hearing Aid Express and I am sure happy I did, not only was the service exceptional but the cost was by far the best I found as well. I Highly recommend going here!
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